Hiring a carpenter

How to Find a Good Carpenter in Nottingham and What to Ask

Updated

A good carpenter has done jobs like yours, can show you recent work, carries valid public liability insurance and puts the price, the materials and the payment stages in a written quote. The checks below run in the order you make them, with the questions to ask, how to compare quotes and deposits, and examples from carpenters and joinery firms in and around Nottingham.

What to check before you hire a carpenter

Checkatrade’s checks before hiring a carpenter are experience with projects similar to yours, a written quote or estimate, valid public liability insurance, recent customer reviews or references, clear timelines and materials, and open communication about costs and next steps.

Poor carpentry can lead to building regulation issues, fittings that do not work properly and costly repairs, Checkatrade says, so work through the checks in this order.

Checks before you hire a carpenter, in order

  • See photos or samples of similar jobs
  • Read recent reviews and ask for references
  • Check public liability insurance is up to date
  • Look up any trade body membership on its register
  • Ask every carpenter the same questions
  • Compare at least three itemised written quotes
  • Confirm who is responsible for building regulations
  • Agree the deposit and payment stages in writing

Carpenter qualifications, insurance and trade bodies

Carpentry does not always require formal qualifications, Checkatrade says, but it suggests looking for City & Guilds certification in carpentry and joinery, British Woodworking Federation (BWF) or Institute of Carpenters (IOC) membership, and a valid CSCS card, which shows health and safety training for construction sites. Trade body membership is not essential for every job, it adds, but it is a good extra layer of reassurance for structural work or anything covered by building regulations.

Public liability insurance is not mandatory across the UK either, but it offers added assurance, so check the cover is up to date, Checkatrade’s prices guide advises.

To check membership of the Federation of Master Builders, search its find a builder page by town or postcode, or by name, then open the member profile; the FMB says members “have to pass a professional vetting and inspection process before joining”. Of the ten Nottingham carpenters and joinery firms we compare, Redwood Joinery Contractors in Carrington is the one on the FMB register.

Find a carpenter who has done jobs like yours

Some carpenters specialise, so you might be after a joinery company, a cabinet maker, a staircase fitter or a fitted wardrobe specialist, Checkatrade says. A carpenter with more specific experience helps with bespoke furniture, listed buildings or period property features, staircase design and building regulation compliance, timber frame extensions or log cabins, and barn conversions, it adds.

DMP Joinery in Arnold, for example, has designed and installed bespoke staircases across Nottinghamshire for over 15 years. For any bespoke work, ask to see photos or samples of previous projects before you agree anything.

Carpenters typically fit things on site while joiners tend to make timber products in a workshop, Checkatrade says, so ask where a made-to-measure piece will be made, as that can affect timescales and price. DC Joinery Innovations in Chilwell, which has a fully equipped workshop, produces detailed working drawings for client approval before manufacturing.

Asking about a made-to-measure piece

Do this

Will the alcove units be made in your workshop or built on site, how does that change the timescale and price, and can I see units you have made?

Not this

Can you do alcove units?

The size of the business matters too, since self-employed carpenters can sometimes charge less because of lower overheads, while larger firms may offer faster turnaround and bigger teams, Checkatrade’s prices guide says.

Who is responsible for the building regulations

The building regulations will probably apply to fittings such as replacement windows, Nottingham City Council says, and Approved Document K sets out the guidance for stairs. Where they apply, the council says that if you are employing a builder the responsibility will usually be theirs, that you must confirm this at the very beginning, and that as the owner you are the one served with an enforcement notice if the work does not follow the regulations. Before a carpenter starts on a staircase or windows, agree in writing who is responsible.

Questions to ask a carpenter

Put the same questions Checkatrade suggests to every carpenter you are considering and note the answers side by side.

Question A good answer includes
Have you done similar projects before? Photos or samples of jobs like yours
Can I see examples of your recent work? Recent photos and customer references
What materials will you use? The timber or other materials, the finish and samples
Is this first fix, second fix or both? Structural first fix before plastering, finishing second fix after it, or both
What is included in the quote? Labour, materials and finish, waste removal and VAT, itemised in writing
How long will the job take? A clear timeline, in writing
Do you charge by the hour, the day or a fixed price? The pricing basis, and any full-day or minimum day rate
What are your payment terms? The deposit and payment stages, in writing before work begins
Do you guarantee the finished work? A written guarantee

How to compare carpenter quotes

Get at least three quotes, particularly for a larger job, Checkatrade advises, and compare labour, materials and finish, waste removal, VAT, timelines and payment stages. An itemised quote gives a far clearer picture than a single headline figure, and hiring on price alone is a common mistake, since the cheapest quote is not always the best value.

The job line on a carpenter's quote

Do this

Make and fit a painted wardrobe in the back bedroom, with labour, materials, finish, waste removal and VAT on separate lines

Not this

Supply and fit wardrobe as discussed, price all in

On Checkatrade’s figures, a carpenter’s day rate averages around £300 and the hourly rate around £37.50, but some carpenters work only on full-day rates, even for a small amount of work, so ask how each one charges before you compare.

A quote might not include travel time, material delivery, extra finishing such as painting or staining, or parking or congestion charges, Checkatrade’s prices guide says, so check what each price leaves out.

Carpenter deposits and payment stages

Deposits are common, particularly where materials need ordering in advance, so agree payment stages in writing before work begins, Checkatrade advises. Most carpenters and joiners expect an initial deposit, further payments as the work progresses and a final payment on completion, according to Checkatrade’s joiner vs carpenter guide, which calls a request for full payment upfront unusual and an alarm bell.

Do not pay the whole price upfront

Once everything is paid, you have nothing left to hold back if the job runs late, stops halfway or is not done with reasonable care and skill.

Quote or estimate, and your rights if the job goes wrong

A quote is a promise to do the work at an agreed price, while an estimate is only the trader’s best guess, Citizens Advice says, so ask for a quote. A trader cannot charge more than a quote without a good reason, such as extra work you agreed to pay for, and a rise in their own costs is not one.

Giving the go-ahead makes a contract even if nothing is written down, and the work must be done with reasonable care and skill under the Consumer Rights Act 2015, Citizens Advice says. If the carpenter supplied materials as well as the work, you can ask them to fix a problem; if they supplied only the work, you can get a refund and stop them doing more.

If they cannot or will not fix the problem, ask for a partial or full refund, which should arrive within 14 days of agreeing the amount, Citizens Advice says. Give a carpenter who runs late a second chance to finish, unless you made clear the work had to be done by a set date, it adds.

Common questions

How do I find a good carpenter?

Look for experience with jobs like yours, recent reviews or references, valid public liability insurance and a written quote, Checkatrade advises. Then ask to see photos or samples of previous work and compare at least three itemised quotes.

How do I find a good joiner?

Make the same checks as for a carpenter, and ask whether a made-to-measure piece will be made in a workshop or built on site, since that can affect timescales and price. Ask to see photos or samples of previous projects before you agree anything.

What questions should I ask a carpenter?

Ask about similar projects, recent work, the materials and what the quote includes, Checkatrade advises. Also ask how long the job will take, how they charge, what their payment terms are and whether they guarantee the finished work.

Should I pay a carpenter upfront?

Not in full. Most carpenters and joiners expect a deposit at the start, further payments as the work progresses and a final payment on completion, and Checkatrade calls a request for full payment upfront unusual and an alarm bell.

Does a carpenter need qualifications or insurance?

Certification and insurance are not mandatory across the UK, but they offer added assurance, Checkatrade says. Look out for City & Guilds certification, BWF or Institute of Carpenters membership or a CSCS card, and check the public liability insurance is up to date.

Should I hire a handyman or a carpenter?

A handyman may suit a small, low-risk job, but Checkatrade advises a carpenter with relevant experience for anything structural, bespoke or covered by building regulations. Carpenters specialise in wood and in complex installations such as cabinetry, staircases or structural framing.

Where the figures come from

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